When it comes to productivity in your law firm, we often focus on things like delegating time-consuming tasks to AI or improving your client processes. However, there’s another unconventional (and unt...

We talk a lot about productivity through the lens of efficiency, streamlining, and process, but there are other ways to boost productivity. Over the next few weeks, we’re going to explore unconvention...

Reliable processes make work at your law firm more simple, streamlined, and effective. In our recent Attorney at Work featured articles, we explained ways to improve your phone answering and new clien...

You’ve got prospective clients in your inbox. They want to talk to you, but how much time are you spending going back and forth to book that meeting? 

Fun fact: on average, it takes 7 emails back and...

When it comes to efficiency, ensuring all team members are on the same page is key. The number one way to do this? Standard Operating Procedures or SOPs for short. 

Creating SOPs can be a daunting ta...

In our last Attorney at Work Feature, we shared tried and true ways to improve your phone-answering process. The next step is upgrading your firm’s new client onboarding process.

When you think about o...

What does it mean to be efficient in your law firm? Is it using data to drive decisions? Sure. Having an easy-to-use knowledge management system? Yes. Streamlined processes? Of course! All these thing...

Did you know that professionals get an average of 120 emails a day? Think about the emails coming into your inbox in a day. Chances are most of them are useless but they still suck up your precious ti...

There’s an old saying in marketing: the riches are in the niches. Defining a clear niche for your legal services is not just about narrowing your focus; it's about sharpening your edge in a competitiv...

As lawyers, taking calls from prospective clients is a must. In a time where there are abundant choices and advertising is being pushed for different types of legal help, those potential clients need ...

Welcome to the final installment of our DMAIC series. We’ve covered (Define, Measure, Analyze, and Improve.) If you’re working through a project, that means you’ve defined your project, measured your ...

Welcome to the next installment of our Practice Accelerator Framework series: Improve. If you’ve been following along, you’ll know that DMAIC stands for Define, Measure, Analyze, Improve, Control. It’...