Do you really know how work gets done in your practice?

We’ve talked a lot lately about getting the right processes in place to deliver what your clients want and need. If you’re still...

The easiest client to land is the one you’ve already got. But do your existing clients know how else you can help them? Do they know about that practice area you’ve added or your newest...

Have you been working on the key processes in your firm? Do you get stuck trying to identify what’s delivering the results you want and what’s not?

Last week’s IILPM conference,...

Whether you’re ready for full-on legal project management or not, if you’re reading our tips, you want to improve your law practice.

Today is a big day. It’s IILPM Live 2023...

Pop quiz! What's the biggest cause of lost time & money in most law practices? Is it:

(a) the time you spend waiting for stuff,

(b) correcting errors and redrafting,

(c) the number of emails...

Delegating work doesn’t always mean passing it off to another person. You can delegate many tasks at your firm to technology. In fact, with the advent of affordable AI, you can offload a lot...

When you’re leaving your office for that much-needed summer vacation, a big hurdle for small and solo practitioners is who to leave minding the shop while they’re away.

Last week we...

Heading off for a long weekend or a longer vacation is exciting (and healthy!), but if your time away is really going to be stress-free and enjoyable, you’ll need to delegate. It’s the...

Are you counting down the days until your summer vacation…but secretly wondering how you’ll ever manage to get away?

This week’s tip: invest time now to prepare your firm for the...

Last week we talked about using calendaring apps to make scheduling easier and recommended Bookings as a possible option for clients. I’m always surprised by how many lawyers know nothing...

Do you know how many emails it takes to book a meeting, on average? In an ideal scenario, maybe three. In reality, on average, it takes eight! That’s eight interruptions to your workday...

Do you remember the time a Toronto law firm decided to increase the productivity of its support staff by requiring them to check in with fingerprint scanning? They wanted to stop a few people they...