Imagine hosting a cocktail party for potential clients and hearing everyone describe your law firm inconsistently.

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Without a clear, consistent message, you put...

Client satisfaction can make or break your law firm. We live by our reputations and word-of-mouth referrals. And we’ve all had to deal with a dissatisfied client at some point. So…what...

You’ve heard us say this before, but it takes more than good lawyering to run a successful law firm. There’s a whole raft of skills that law school didn’t teach you. Well, today I...

You are a lawyer, not a business person, right? Wrong!! It takes more than good lawyering to build a successful law firm where you practice on your own terms and have time for the life you want.

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Summer can be slow. You take holidays, clients take holidays, and before you know it, September is upon you and your phone isn’t ringing. Without consistent business development efforts, it...

Working from home (at least some of the time) is the new normal. The idea was appealing at first, but when your home “office” isn’t really a home office, working from home can be...

No one likes working in a mess. It’s frustrating to waste time looking for a memo, a reference text, or maybe even a pen or pad of Post-It notes. It can be even worse when you’re...

Earlier this summer, we posted about the 4 steps you need to follow to have a stress-free getaway before your vacation. But what happens if your best-laid plans for an easy escape and a smooth...

According to a global study by OnePoll, employees lose about 26% of their day to avoidable administrative chores, unnecessary tasks, and outdated processes. Think of the hours you and your team...

Fun fact, research shows that humans are more productive when they take time off. Taking those vacation days could do more good than harm for your law firm’s success, although it may not feel...

When you run a busy practice, it can be hard to stay on top of all the work, let alone learn new things. Even when you know learning those new things would make your work (and your life)...

What happens in your office when you get busy? Is it all hands on deck, all hours, until the work gets done? And when that happens, what becomes of your improvement initiatives? Sure, you INTEND to...