PRIVACY POLICY
Gimbal Canada Inc. (“Company”, “we”, or “us”) respects the privacy of its clients and other individuals (“you”, or “your”) and is committed to protecting it through this Privacy Policy (sometimes referred to as the “Policy”).
This Privacy Policy governs your access to and use of Gimbal’s website (gimbalcanada.com), including any content, functionality, and services offered on or through gimbalcanada.com (the “Website”), whether as a guest or a registered user.
When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Website and in email, text, or other electronic messages between you and the Website.
Please read this Policy carefully before you start to use the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by this Policy. If you do not want to agree to this Policy, you must not access or use the Website.
CHILDREN UNDER THE AGE OF 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect Personal Information (as defined below) from children under 13. If you are under 13, do not:
- use or provide any information on this Website or on or through any of its features,
- register on the Website,
make any purchases through the Website, - use any of the interactive or public comment features on the Website, or
provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.
Gimbal does not have an obligation to verify the age of people who visit our Website, but if we learn we have collected or received Personal Information from a child under 13 without written confirmation of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].
INFORMATION WE COLLECT ABOUT YOU
When you access the Website, the Company will learn certain information about you during your visit.
Information You Provide To Us. The Website provides various places for users to voluntarily provide information, including by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries on any search feature included on our Website, providing comments or other feedback, and providing information when ordering a product or service via the Website.
We use information you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information.
Information We Collect Through Automatic Data Collection Technology. As you navigate through our Website, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website. Among other things, we may collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.
The information we collect automatically is used for statistical data and will not include Personal Information. We use this data to improve our Website and our product and service offerings.
Personal Information is any information about an identifiable individual or that permits an individual to be identified. Generally, Personal Information does not include your name, business address or business contact information, such as your business title, email address or phone numbers, which you provide to us in connection with any products, services, or information your request from us.
Personal Information supplied to us is confidential and we do not distribute such information to any third party except with your consent, or as permitted or required by law.
We only keep Personal Information as long as it is required for the reasons it was collected or to comply with law.
To the extent that you voluntarily provide Personal Information of any nature to us, our systems may associate the automatically collected information with your Personal Information.
USE OF COOKIES AND PIXELS
Similar to other commercial websites, our Website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your computer’s storage system specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser may only permit a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.
THIRD PARTY USE OF COOKIES
Some content or applications, including advertisements, on the Website may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We do not control these third parties, their tracking technologies, or how those technologies may be used.
If you have any questions about an advertisement or other targeted content, you should contact the responsible third-party provider directly.
THIRD PARTY SERVICE PROVIDERS
We may from time to time use third party service providers (such as PayPal, Stripe, and Quaderno) to perform certain functions for us, such as payment processing. In these circumstances, you, not we, are providing your Personal Information directly to such third party service providers. They have their own obligations to you regarding your Personal Information. We do not assume any responsibility for the privacy practices, policies, or actions of any third party service providers, including payment processors, advertisers, ad networks and servers, content providers, and application providers.
You should read the privacy policies of these third parties and make an informed decision whether or not to provide your Personal Information to them.
They may provide us with your name, your email, and your location (country, state, province, or city but not your address). Location information may be required by law in connection with our obligations to calculate and remit sales or value added taxes in Canada in connection with any products or services You purchase from us.
EMAIL AND TEXT INFORMATION
If you choose to correspond with us through email or text, we may retain the content of your messages together with your email address and/or phone number and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, by mail, and by telephone. This also applies when you register on our Website, sign up through any of our forms using your email address or make a purchase of any products or services on the Website. For further information see in the section titled Email and Text Policies.
EMAIL AND TEXT POLICIES
We are committed to keeping your email address and telephone number confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address or telephone number to any third parties, except as allowed in the section titled Disclosure of Your Information.
We will maintain the information you send via email or text in accordance with applicable federal law and provincial laws in Canada.
In compliance with applicable anti-spam legislation, all emails sent from our organization will clearly state who the email is from and provide clear information on how to contact the sender. Emails that are sent to you from time to time by means of a third-party email management service provider, including ConvertKit or Kajabi, (collectively referred to as the “Email Management Service”) provide you with the opportunity to opt-out from receiving communications from us and our partners, including newsletters and promotional materials. You may opt-out of receiving these communications by clicking on the unsubscribe link in the email. Note that if you unsubscribe, and you are a purchaser of any of our online products (including any course) or services (including any subscription service), you may no longer receive important information about your products or services.
HOW AND WHY WE COLLECT INFORMATION
The Company collects your information to record and support your participation in the activities you select. If you register to download a book or resources, sign up for our newsletter, and/or purchase a product (including any course) or service (including any subscription service) from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to this Website, you can engage in most activities without providing any Personal Information. However, when you seek to download resources and/or register for products or services you may be required to provide Personal Information.
If you opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products or services sold by the Company on this Website, we will automatically enrol you to receive our free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe any time. We include an “unsubscribe” link at the bottom of every email we send using an Email Management Service. If you ever have trouble unsubscribing, you can send an email to [email protected] requesting to be unsubscribed from future emails.
HOW WE USE THE INFORMATION THAT YOU PROVIDE TO US
We use Personal Information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.
From time-to-time, we may use the information you provide to us to make you offers to purchase products and/or services provided by third parties in exchange for a commission to be paid to us by such third parties (each and “Affiliate Promotion”). Should you opt to take part in Affiliate Promotions, the third parties will receive your information.
From time-to-time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.
DISCLOSURE OF YOUR INFORMATION
As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.
When you opt to take part in an Affiliate Promotion promotions, you are deemed to have consented to the transfer of your information to the third parties providing the products and/or services.
Such third parties have their own obligations to you regarding your information. We do not assume any responsibility for their privacy practices, policies, or actions. You should read the privacy policies of these third parties and make an informed decision whether or not to provide your information to them.
We may disclose your Personal Information to our subsidiaries, affiliates, and service providers for the purpose of providing our products and/or services to you.
We may disclose your Personal Information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.
We may provide your information to any successor in interest in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s asserts and/or business.
We may disclose information when legally compelled to do so, including when we, in good faith, believe that (i) the law requires it, or (ii) disclosure is necessary for the protection of our legal rights, or when compelled by a court, regulatory or other governmental entity to do so.
HOW DO WE PROTECT YOUR INFORMATION AND SECURE INFORMATION TRANSMISSIONS?
We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.
Most methods of communication are not fully secure and security measures may create challenges to the efficient exchange of information, our products and/or services. While email is often our preferred method of communication, email is not recognized as a secure medium of communication.
For this reason, we request that you do not send Personal Information or information you otherwise consider private to us by email. However, we can’t prevent you from doing so. If you do, you are sending such information entirely at your own risk.
Unless you object in writing, we usually use unencrypted emails when communicating with you.
Some of the information you may enter on our Website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. We won’t ever request you provide Credit Card information to us directly by email.
The Company may use software programs to create summary statistics, which are used for such purposes as (i) assessing the number of visitors to the different sections of our Website, and what information is of most and least interest, (ii) determining technical design specifications, and (iii) identifying system performance or problem areas.
For site security purposes and to ensure that our products and services remain available to all legitimate users, the Company may use software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
POLICY CHANGES
We reserve the right to modify this Policy from time to time. All changes are effective immediately when we post them on this page. If we make material changes to how we treat our users’ Personal Information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. The date this Policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Policy to check for any changes. Your continued access to and use of our Website shall signal your acceptance of terms of this Policy, as modified, and we encourage you to refer back to this Policy regularly.
YOUR RIGHTS TO ACCESS YOUR PERSONAL INFORMATION
You have rights to access your Personal Information. These rights are not absolute; however if we deny your request for access, we will provide reasons for doing so. If you wish to access, verify and/or amend your Personal Information or make a complaint under this Policy, please send us a written notice, using the Privacy Request Form, at the address set out under the title “Contact Us.”
VISITORS’ GDPR RIGHTS
If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation (the “GDPR”). Those rights include:
Determining how long we will retain any information you choose to provide to us (which is referred to in this section of the Policy relating to GDPR as “data,” as that term is defined from time to time in the GDPR). We will retain such data until the earlier of: (a) your asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) our decision that the value in retaining the information is outweighed by the costs of retaining it.
You have the right to request access to your data that the Company stores and the rights to either rectify or request we delete your data.
You have the right to seek restrictions on the processing of your data.
You have the right to object to the processing of your data and the right to the portability of your data.
To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.
You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the GDPR.
We require only the data that is reasonably required to enter into a contract with you for the provision of the products and/or services that you have requested, purchased, or otherwise consented to receive.
CONTACT US
The Company welcomes your questions or comments regarding this Agreement:
President
Gimbal Canada Inc.
100 Ventnor Avenue
Pointe-Claire, Quebec H9S 4E2
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