Too many people lose valuable time and energy fixing problems, only to find they keep recurring. Maybe not right away, but the problems do recur, over and over. This is particularly frustrating...

Since the pandemic began, we’ve spent more hours than ever in online meetings, and they can be exhausting! Right? It turns out that although platforms like Zoom have enabled us to work...

This week I would like to introduce you to the 5 things successful firms do well, and the one thing you need to focus on to achieve them all.

It starts with how you define success. Many firms...

Today’s tip is simple. Always keep learning. No matter how good you already are at running a practice, you can always learn more.  

You don't have all the answers and you are never going...

We’re a couple of months into self-isolation now, and it’s becoming increasingly obvious that work isn’t going back to normal any time soon. Even if we open up our economies, it...

One of the things we get asked all the time is: if I put the effort into process improvement, will it be worth my time? Basically, they’re saying, “show me the money.”

Asking a...

If you aren’t spending as much time working with your clients as you need to;

If you aren’t as productive or profitable as you’d like;

If you’re suffering under the weight...

No matter how big or small your firm, if you want a more profitable, productive, and rewarding practice, you can’t just punch the clock and do billable work. In addition to discharging your...

Today’s tip is about time. But maybe not time as you’ve been accustomed to thinking about it in your practice. Instead of thinking about time as a commodity that you sell, I want you to...

It’s time for our monthly writing tip. The astute among you will notice we skipped February—apologies for that—but we’re back in the routine again.

As I’ve said before...

Welcome to our monthly legal writing tip. We’re continuing our series on editing. You may know that I take a three-step approach to editing: diet, exercise, and polish. You can learn...

Today we’re talking about how batching your work can actually slow you down. I know…it seems totally counter-intuitive. But completing a whole stack of work before passing any of it on...